Questions About Your Order

Production

• Do you plan to expand manufacturing?
• How many manufacturing partners do you have?
• Where do you manufacture?
• Where is VIDA wool and silk sourced? Are our factories Fair Trade certified?
• Will the colors of the final print match my artwork exactly?

Sizing

• VIDA Sizing Guide
• Size Measurement Guide
• VIDA Styling Guide
• Sizing Chart

Shipping

• How Does VIDA Determine Its Shipping Costs?
• Custom Fees
• VIDA’s First Shipping Rate Change

Orders

• How to Purchase a Gift Certificate for Someone Else
• VIDA Studio: Can I cancel or modify an order before it ships?
• Can I use more than one discount code on a single purchase?
• How to Access Your Order Tracking History

VIDA's Quality Promise

• VIDA's Quality Promise