VIDA Customer Service Hours of Operation

Currently, VIDA Customer Service can only be reached via Email, chat and social media channels. Our phone and chat support are unavailable.

The E-mail support team is open 24 hours Mondays-Fridays PST(except for statutory holidays). We will get back to you within 24 hours.

IVR

Hi! Thank you for contacting VIDA. We are a San Francisco-based company and our hours are 6 AM-10 PM Pacific Standard time from Monday-Friday with the exception of holidays. Our phone lines are currently unavailable to take your call. Please send an email to [e-mail] or through our social media channels and we will get back to you within 24 hours. If you would prefer to leave us a voicemail, please record your message after the beep. Please provide your name and email so we can get back to you soonest.

Thank you so much for your patience. I hope you are staying safe and well.